About Wisteria Care Agency

We are a professional provider of care and our goal is to give all service users personalised and unique Home Care. This enables us to promote independent living and the mental and physical wellbeing of all service users.

Wisteria Care Agency are committed to the following core principles in all that we do:

  • Ensuring all service users have their privacy respected.
  • Every service user will be treated with dignity and respect.
  • We encourage personal independence and are there for you when you need us.
  • Ensuring service users have freedom of choice.

Wisteria Care Agency is registered with the Care Quality Commission (CQC). They are the independent body that regulates care provided in England. Our Domiciliary Care Polices and Procedures’ document pulls together the policies and procedures designed for Wisteria Care Agency staff to deliver a truly exceptional service to people living in their own homes.

To supplement the above we also ensure that we continually monitor the quality of service we provide. We do this by making scheduled visits to service users to assess the punctuality, efficiency and overall competence of our care workers. We also actively measure our service users’ satisfaction with the support we provide. This enables us to ensure we deliver the care you need.

 

 

All staff are highly trained, totally qualified and DBS checked for complete peace of mind.

If there is anything you would like to discuss further or to find out more about how Wisteria Care Agency can support you then please Contact Us.